Shipping policy
Shipping Policy — Bogiana
Made to order
All Bogiana pieces are handcrafted to order.
Each bag is made especially for you, one at a time.
Please allow 20–30 working days for your bag to be carefully crafted and prepared for shipment. This timeframe includes both the making process and dispatch.
Complimentary shipping
Shipping is always complimentary
We offer free shipping on all orders, with no minimum purchase and no hidden costs.
Shipping & delivery
Once your order has been completed and shipped, you will receive a confirmation email with Track & Trace information, so you can follow your package every step of the way.
Delivery times after dispatch may vary depending on your location and the carrier, but please note that all delivery timelines are estimates, not guarantees.
Tracking
All orders are shipped with Track & Trace.
You will receive your tracking details as soon as your package is on its way.
Delays
While we do our best to ensure smooth delivery, Bogiana is not responsible for delays caused by:
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shipping carriers
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customs processing
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weather conditions or events outside our control
Questions?
If you have any questions about your order or shipping status, feel free to reach out.
We’re always happy to help.